Kapni
Manage better. Book smarter. Perform together.
The all-in-one resort and hotel management platform. Kapni combines a branded booking website, built-in PMS and channel manager with complete operational workflow — so properties win back direct bookings, cut OTA commissions and grow their footfall organically through their own website.
Not just software — a proven practice.
Kapni guides every property through a structured 100-day programme that delivers measurable results:
Win back direct bookings through your own branded website
Cut OTA commissions and keep more of every stay
Expand your digital footprint organically — search, social and maps
Manage operations seamlessly with the built-in PMS
Streamline distribution with the integrated Channel Manager
Every operation. One dashboard.
Ten integrated capabilities run the property end to end — from the first enquiry to post-stay feedback.
Booking Engine & Website
A dedicated property website with a seamless booking engine — partial and full payment flows, category-based payment links and a customer support centre behind every reservation.
Rooms & Housekeeping
Live room status across the property — occupied, reserved, vacant and under maintenance — with housekeeping schedules tracked in real time.
Workflow Management
Automated task flows across front office, housekeeping and F&B — every step of the guest journey monitored from one dashboard.
Vendor Management
Manage vendors, services and their bookings in one place — from activity partners to transport, contracted and reconciled centrally.
Staff & Attendance
GPS-based staff attendance with duty rosters and performance visibility — the whole team accounted for, across shifts and properties.
Guest Query Management
End-to-end handling of guest enquiries up to check-in — call handling plus sharing of images, videos and location on the guest's channel of choice.
Digital Check-In
Guest data captured digitally — including C-form check-in — and delivered in your prescribed template, cutting front-desk time to minutes.
Accounts Payable
Day-to-day expenses tracked against revenue, giving owners a real-time picture of property profitability.
Guest Feedback Loop
Proactive post-stay follow-up that captures reviews, strengthens brand trust and — with your consent — turns happy guests into social advocates.
Reports & Analytics
Occupancy, revenue and booking trends in clear dashboards — the insight to price better, staff smarter and grow bookings.
Switch on more as you grow.
Optional capabilities that extend the platform — enabled on demand, priced per add-on.
Agentic Bot
Automates guest interactions and responses around the clock.
AI Suggestions
Guest insights (PAX profiles) and dynamic rate recommendations.
Marketplace Integration
Connect to third-party marketplaces seamlessly.
Camera at Check-In
Enhanced security and record verification at the front desk.
360° Property Views
Immersive hotel and room tours that convert lookers into bookers.
PABX via QR
Guests reach restaurant, laundry and reception from a room QR code.
Integrated Payroll
Automated payroll, deductions and statutory filings for staff.
Advanced PMS
Deeper inventory and operations control for larger properties.
Start free. Pay only when you earn.
The complete base platform comes with zero upfront fee — priced at a small share of transaction value, so Kapni only earns when your property does. Premium add-ons can be enabled individually as you scale.